TURILLA TRAVEL DISTANCE SALES AGREEMENT

1. PARTIES

SELLER / PROVIDER

Trade Name: Turilla Travel Turizm Pazarlama Limited Şirketi

Address: [Company Address]

Phone: [Phone]

E-Mail: [E-Mail]

Tax Office / Tax ID: [Information]

MERSIS No: [Information]

TÜRSAB Certificate No: [Information]

CONSUMER

Name and Surname: [Information entered during reservation]

Turkish Republic Identity Number: [Information]

Phone: [Information]

E-Mail: [Information]

Address: [Information]

2. SUBJECT MATTER

The subject of this agreement is to determine the rights and obligations of the parties regarding tours, accommodation, transportation, transfers, visas, insurance, and other tourism services purchased by the Consumer via the www.turillatravel.com website or other remote communication tools.

3. SERVICE SUBJECT TO THE AGREEMENT

Information regarding the purchased service is available in the reservation form created during the reservation process, the payment page, and the pre-information form.

The name, date, duration, number of persons, total amount, and payment details of the service are specified in the reservation records.

4. CONCLUSION OF THE AGREEMENT

The Consumer acknowledges that placing an order via the internet site creates a payment obligation.

The agreement becomes effective upon successful completion of the payment and receipt of the reservation confirmation sent by Turilla Travel.

5. PRICE AND PAYMENT

The service fee is the amount specified at the time of reservation.

Turilla Travel reserves the right to update prices prior to reservation.

No price changes can be made after the reservation is confirmed. However, differences arising from port taxes, airport taxes, fuel surcharges, exchange rate fluctuations, or mandatory financial obligations imposed by public authorities may be requested additionally within the scope of relevant legislation.

6. CONSUMER DECLARATIONS

The Consumer;

• Declares that all information provided is correct,
• Declares responsibility for their own passport, visa, and identity documents,
• Declares that they have read and accepted the tour program, the pre-information form, and this agreement,
• Declares acceptance of the participation conditions specified during the reservation.

7. CANCELLATION AND RIGHT OF WITHDRAWAL

Tours, accommodation, transportation, and leisure activities to be carried out on a specific date or period fall under the exception of the right of withdrawal within the scope of the Distance Contracts Regulation. Therefore, the Consumer does not have a 14-day right of withdrawal.

However, the Consumer may cancel the purchased service in accordance with the provisions of Turilla Travel General Participation Conditions and Package Tour Agreement.

In case of cancellation, deductions applied will be calculated based on the rates specified in the relevant tour program, pre-information form, and package tour agreement.

8. TURILLA TRAVEL'S RIGHTS AND OBLIGATIONS

Turilla Travel may make changes to the tour program due to force majeure, weather conditions, official authority decisions, security reasons, cancellations by transportation companies, or operational necessities.

In such cases, providing equivalent service is the main principle.

9. FORCE MAJEURE

War, terrorism, epidemics, natural disasters, strikes, transportation obstacles, official authority decisions, and events occurring outside the control of the parties are considered force majeure.

In case of force majeure, neither party may claim compensation from the other.

10. PROTECTION OF PERSONAL DATA

Personal data shared by the Consumer is processed within the scope of the Personal Data Protection Law No. 6698.

Detailed information is available in the KVKK (Personal Data Protection Law) Information Notice.

11. EVIDENCE AGREEMENT

The parties accept that records kept electronically, reservation records, e-mails, SMS records, and payment records are of conclusive evidentiary nature.

12. RESOLUTION OF DISPUTES

In disputes arising from this agreement, Consumer Arbitration Committees are competent within the monetary limits announced by the Ministry of Trade of the Republic of Turkey, and Consumer Courts are competent for disputes exceeding those limits.

13. EFFECTIVE DATE

The Consumer is deemed to have accepted all provisions of this agreement by checking the "I have read and accept" box on the internet site.

The agreement becomes effective on the date it is approved electronically.